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CUSTOMER SERVICE

For Hüppe , sales is not the final objective opposed to the point where everything started. Hüppe acts with the philosophy : “it is impossible for a consumer to recognise you without buying, touching and experiencing your product” , Hüppe believes that real customer satisfaction starts with the effectiveness in the solution finding in the events which consumer’s experience with products that can live during or after purchase stage. Resolving potential problems as soon as possible without inconvinience to the consumer is the key point to create customer satisfaction for our products.For this reason, Hüppe gives great importance to after-sales service and spending serious investments in this area. Our Customer Service Unit ,organized throughout Turkey, works effectively starting with before-sales-measurement-taking and until Installation of your final product and also to resolve your after-installation problems.Our goal is to provide excellent service to all of our customers wherever they are in Turkey.


Foundations of Customer Service Activities:

  • Measurement-taking where the product will be used during the Ordering Stage.
  • Field Installation of the final product.
  • Carry out the Maintenance and fault correction.
  • Review and resolve customer complaints.
  • Solutions for special applications, in partnership with the factory technical unit


Customer Services Contact Information:

Address: Turgut Reis Mah.Giyimkent Sitesi A2 Blok B79 No: 97-98 Atışalanı, Esenler / İSTANBUL
Phone: +90 0212 438 59 54 / 55 / 56
Fax: +90 0212 438 59 57


Please contact us for your any other suggestions about our products, services, request or questions via the contact form below.

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